Get A New Password
1. Enter your User Name
2. Click Submit.
DO NOT double click the Submit button.
Before you request a new password, check your email Address Book for an entry for NARPI. If it is not there, add it. The email address for NARPI should be
. The purpose of this is to avoid problems with spam filters that block messages from unknown sources. Including
identifies NARPI to your system as an approved sender. Without it you may not receive the password email.
If the password email does not arrive, check the SPAM and JUNK MAIL folders on your computer. If you find the password email there, drag it back to your Inbox. That should fix the problem, but....
The password emails are sent as HTML messages and should be viewed as such. Viewing them as plain text messages will require some interpetation on your part. Viewing them as plain text will require that you use Copy and Paste to enter the password. The plain text is too small to accurately interpret the characters in the password.
After you login, we recommend changing your password to something that is easier to remember AND easier to enter.
The "Change Your Password" menu option is near the bottom of the menu. All you need to do is enter your NEW password twice and then click the Submit button. . If the two passwords are identical, the password is changed.